GDPR Policy

 

Welcome to Nerivanto (Hereinafter Referred To As "We") online store. This GDPR Policy explains how we reasonably handle, use, retain, and protect personal information in the course of providing online services, as well as your related rights during the processing of such information.

1. Scope Of This Policy

This policy applies to the processing of personal information when you browse and use our website, and when you place orders, make payments, and receive customer support. All products and services are provided exclusively online, and no offline data collection or offline transactions are involved.

2. Information We Collect

When you use the website and related services, the following types of information may be involved.

• Basic contact information such as name, email address, and phone number.
• Order related information such as delivery address, order number, and payment status.
• Necessary technical information generated to ensure normal website operation.

We collect only information that is directly related to service delivery and website operation.

3. How We Use Information

We use personal information in a reasonable and necessary manner for the following purposes.

• Process orders and provide customer support.
• Maintain normal website functionality.
• Improve website structure and overall user experience.
• Respond to inquiries or service requests submitted by you.

Your personal information will not be used for purposes unrelated to those listed above.

4. Retention And Handling

Personal information is retained only for a reasonable period necessary to fulfill the stated purposes. When the information is no longer needed, we will take appropriate measures to handle it to reduce unnecessary data retention risks.

5. Security Measures

We implement reasonable technical and administrative safeguards to protect personal information from unauthorized access, disclosure, or improper use, helping to ensure security and integrity during storage and processing.

6. Your Related Rights

Within the applicable scope, you may submit requests regarding your personal information, including the following.

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request restriction of specific information use under reasonable conditions.

We will respond to eligible requests within a reasonable timeframe.

7. Policy Updates

We may update this GDPR Policy based on service adjustments or operational needs. Updated content will be published on this page and will take effect from the date of publication.

8. Contact Information

If you have any questions regarding this GDPR Policy or matters related to the handling of personal information, you are welcome to contact us using the following details.

Contact Address: 25 Sniffen Street, Unit E, Norwalk, CT 06851-6182, United States
Customer Service Phone: +1 (631) 560-7558
Customer Service Email: team@nerivanto.com
Service Hours: Monday to Friday, 9:00–12:30 and 14:00–18:00 (Europe/London, GMT/BST)