Privacy Policy

 

This Privacy Policy applies to Nerivanto (hereinafter referred to as “we”). It explains how we collect, use, store, and protect information related to your use of our online services, and describes your rights regarding data processing.

1. Scope of This Policy

This policy applies to information generated when you access and use our online store, including:

• Account-related activities
• Product browsing and viewing
• Order submission and management
• Customer service communications
• After-sales support interactions

All information processing is limited to providing online shopping and related service support.

2. Information Collection Methods and Cookies

To ensure proper operation and improve stability, we use cookies and similar basic technologies to:

• Recognize browsing status
• Remember preference settings
• Maintain essential website functions

These technologies are not used for purposes unrelated to providing our services.

3. Purposes of Use and Information Sharing

The information we collect is mainly used for the following purposes:

• Processing orders and confirming payments
• Providing customer support and service communications
• Optimizing website performance and managing operational security

We use information only to the extent necessary to achieve the purposes described above.

4. Data Storage and Cookie Authorization

We take reasonable measures to store information securely and retain it only for as long as needed to achieve the stated purposes. The use of cookies is based on your awareness and authorization. You may manage or withdraw cookie permissions at any time through your browser settings.

5. Your Rights

You may exercise the following rights in relation to your information:

• Request access to or obtain your information
• Request correction of inaccurate information
• Request deletion of data that is no longer necessary
• Withdraw previously granted authorization

After verifying your identity, we will handle reasonable requests within an appropriate timeframe.

6. Legal Basis for Data Processing (GDPR Policy)

We process information in accordance with the GDPR Policy, based on the following legal grounds:

• Contract performance: processing orders and providing purchased services
• Explicit consent: newsletter subscriptions and related informational communications
• Compliance with legal obligations: tax, accounting, and regulatory purposes
• Legitimate interests: improving user experience and preventing potential risks

7. Security and Management Measures

We implement appropriate technical and organizational measures to protect information from unauthorized access, disclosure, or improper use, ensuring secure and stable data processing.

8. Changes to This Policy

This Privacy Policy may be updated as our services evolve. Any changes will be published accordingly and will take effect from the date of publication.

9. Contact Information

If you have any questions about this policy or how information is processed, please contact us using the following contact information:

Contact Address: 25 Sniffen Street, Unit E, Norwalk, CT 06851-6182, United States
Customer Service Phone: +1 (631) 560-7558
Customer Service Email: team@nerivanto.com
Service Hours: Monday to Friday, 9:00–12:30 and 14:00–18:00 (Europe/London, GMT/BST)