Purchase And Payment Process

 

Welcome to Nerivanto (Hereinafter Referred To As "We") online store. This purchase and payment process outlines the complete steps from browsing products to completing payment, helping you clearly understand how online transactions are carried out.

1. Product Browsing And Adding To Order

You may browse product details on the website and select items based on your needs. After confirming product information, you can add items to the order page and continue shopping or proceed to the next step.

2. Entering And Confirming Order Information

When you reach the order confirmation page, please review and confirm the following details.

• Selected product names and quantities.
• Delivery address and contact information.
• Order amount and cost breakdown.

All prices displayed on the website include all applicable taxes and related charges. No additional payment items will be added after the order is submitted.

3. Order Submission

After verifying all order information, you may submit the order. Once submitted successfully, the system will generate an order record and guide you to the payment process. Please ensure all provided information is accurate to avoid delays.

4. Payment Procedure

After submitting the order, you may complete payment by following the on screen instructions. The payment process is carried out in a secure environment to protect the accuracy and integrity of transaction information. Upon successful payment, the order will automatically enter the processing stage.

5. Payment Confirmation And Order Status

Once payment is completed, the system will update the order status and generate a confirmation record containing the order number and payment details. You may check the current order status and subsequent progress on the relevant page.

6. Handling Payment Irregularities

If you experience issues such as payment failure, duplicate charges, or unusual order status during the payment process, we recommend contacting us promptly. We will assist in verifying the order details and provide appropriate support.

7. Order Processing After Payment

After payment is completed, the order will be processed according to established procedures. Processing timelines and delivery arrangements are subject to the information provided on the relevant pages. If you need to inquire about order progress, please contact us as early as possible.

8. Transaction Information Security

We place strong emphasis on the security of order and payment related information. Such information is used solely for completing orders and providing customer support and will not be used for purposes unrelated to the transaction.

9. Contact Information

Contact Address: 25 Sniffen Street, Unit E, Norwalk, CT 06851-6182, United States
Customer Service Phone: +1 (631) 560-7558
Customer Service Email: team@nerivanto.com
Service Hours: Monday to Friday, 9:00–12:30 and 14:00–18:00 (Europe/London, GMT/BST)